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The Quay Hotel and Spa are delighted to have retained the Visit Wales Gold Award for the 6th year running, one of only 33 hotels in Wales to have achieved this prestigious accolade in 2012. The Quay Hotel has fully supported this initiative since its introduction 2007, maintaining standards of excellence is crucial to the success of any business. The award recognises that the Quay Hotel offers exceptional qualities, unfailing hospitality and a typical warm “Welsh” welcome to all our guests and visitors.


Still a relatively new hotel, the Quay offers sophisticated comfort in stunning surroundings, located on the banks of the Conwy estuary and overlooking the world heritage site of Conwy Castle. Our menus offer exciting dishes of regional produce, ensuring the full Welsh dining experience for all guests, whilst sourcing and supporting many local suppliers.

The General Manager, Steve Ogden, stated that that the Quay Hotel is constantly moving forward, attracting increasing numbers of customers, year on year, to this stunning destination. Working closely with Visit Wales is vital for us in showcasing the area to ensure further enhancement and growth within the hospitality industry. We are increasingly attracting, not only leisure guests, but also securing assured growth within the commercial and corporate aspects our the market.

Steve further commented “winning this significant award confirms my strong belief that it is my team that make the difference, staff who care and make sure every guest experiences and enjoys the very best the Quay Hotel and Spa has to offer”

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